Privacy Policy
The protection and security of your personal data is important to us.
Introduction
At YolcuGo, we are highly sensitive about the security of your personal data. This privacy policy explains what information we collect on our platform, how we use it, and how we protect it.
Collected Data
We may collect the following personal data:
- Name, surname and contact information
- Email address
- Phone number
- Reservation information
- Payment information
- IP address and cookie information
- Platform usage data
Data Usage
We use the data we collect for the following purposes:
- Providing transfer services
- Processing reservations
- Customer service support
- Fulfilling legal obligations
- Ensuring platform security
- Improving service quality
Data Security
We use industry-standard security measures to protect your personal data. We protect your data with measures such as SSL encryption, secure data storage, and regular security audits.
Data Sharing
Your personal data is not shared with third parties except for our service providers and legal obligations. Your data is shared only at the minimum level necessary for providing the service.
Cookies
Our platform uses cookies to improve user experience. Cookies are used to remember your preferences and analyze platform performance. You can manage your cookie preferences from your browser settings.
User Rights
Under GDPR, you have the following rights:
- To learn whether your personal data is being processed
- To request information about your processed personal data
- To learn the purpose of processing your personal data and whether it is used appropriately
- To know the third parties to whom your personal data is transferred domestically or abroad
- To request correction if your personal data is incomplete or inaccurate
- To request deletion or destruction of your personal data if the reasons for processing no longer exist, even if processed in compliance with GDPR and other legal provisions
Contact
For questions about our privacy policy or requests regarding your personal data, please use our Contact page.
Updates
This privacy policy may be updated periodically. We will inform you in case of significant changes. The last update date of the policy is at the bottom of the page.